Once a year the harvest begins soon, has a variety of
initiatives to Yuchai services for good wheat harvest.
The annual summer because of the short period, the task
is urgent, summer harvest is basically people down non-stop operation, which
requires harvester assembly engine adaptability strong, sturdy and durable, the
failure rate is low, service is guaranteed, the service of the engine
manufacturers, but also a test.
From March onwards, Yuchai machine service personnel
service center around this year's summer service, the following work is carried
out in advance:
One is to develop service programs. Before the summer
harvest and the wheat area service station ahead of the visit the agricultural
large customers, inspection and maintenance of the engine and the user training
(free man hours fees); at the same time in key regional markets held summer
mobilization meeting.
During the summer harvest, the user to Yuchai service
station maintenance can enjoy free hours a fee, for the user issuing Yuchai
agricultural use maintenance folding, summer harvest address book, use and
maintenance training; any user who buy fierce tiger oil maintenance, Gifts
Articles A.
Two is to do a good job accessories. Plans to put
special accessories about 420 million, in addition to in the tradition of Henan,
Anhui and other main wheat put accessories, also increased the Qinghai, Gansu
and other non main wheat, forming a north-south line of East and west parts to
protect. 4 end of the month, the spare parts have basically reached the service
station.
In view of the historical harvest feedback problems,
repeatedly organization of Yuchai technology, quality, application development
departments analysis and discussion solution, to prevent similar problems
appeared again and again, let the machine can smoothly into the wheat harvest
in.
Four is to further strengthen the information transfer.
From mid April, the call center through SMS platform respectively to users,
dealers, service station send text messages, notify the engine maintenance and
matters needing attention, and thereby to establish information exchange
relations. Followed by the service station office convened and agricultural
machinery dealers held a mobilization meeting, the implementation of the wheat
harvest service.
In order to strengthen the expertise and communication
know-how call center hotline 95098 operator and service center in batches of
call center staff to carry out intensive training, learning to master the common
faults of the wheat harvest approach "and the agricultural use and maintenance
of knowledge. At the same time, the establishment by the office, call center and
center experts composed of Tencent through exchange group, as the summer before,
during and after a technical support and information sharing.
Distance of wheat harvest has not to a month of time,
through the preparation of service work before a series of wheat harvest, Yuchai
to hundredfold confidence to meet the 2011 wheat harvest, ensure timely, rapidly
and effectively do summer service, help farmer friend win the fruits of the
harvest.
没有评论:
发表评论