Mainly concentrated in the Southeast Asian countries,
Russia and the middle east. At the same time, Yuchai overseas service network
construction also simultaneously strengthen, overseas service agents more than
40 and footprint is constantly to every corner of the world extension.
Yuchai's overseas service network are mainly
distributed in Vietnam, Thailand, Malaysia, Indonesia, the Philippines, India,
Russia, Egypt, Saudi Arabia and other countries. Special in Southeast Asia,
Yuchai initially constructs the can meet the matching entry into marketing since
packet service network, effectively protect the local Yuchai customer service
needs.
This year the Yuchai strengthen the overseas service
network construction, increase expatriate training abroad the number, to improve
the service capability of overseas service agents, the Yuchai service brand has
been further improved. In 2009, Yuchai is expatriate service engineer training
abroad 23 times, multiple traveled to Rwanda, Tanzania, Ethiopia, India,
Kyrgyzstan, Saudi Arabia, Angola, Kuwait, Thailand and other countries, well
completed the various stagnation tracking service and training tasks. Expatriate
also focus on training, in April and October, the company headquarters in Yulin
respectively on ship electrical, engineering, gas engines, European / European 4
machine market service providers were for a period of two weeks to strengthen
training, make the service agents in Hong Kong, Macau, Singapore, Vietnam, the
Philippines, Thailand, Indonesia, India and other service capability has been
further improved and service effect more satisfactory.
At present, Yuchai overseas service uphold excellent
domestic quick service concept, strengthen the construction of service network
overseas. As long as there are places of Yuchai Machinery, Yuchai service
footprint will extension in the past, and strive to emulate the domestic
service, but also to provide more high quality, fast and satisfactory
after-sales service for overseas customers.
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